Which of the following is typically part of risk mitigation steps in ECMS change deployment?

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Impact analysis is the step that focuses on understanding what the change will touch and how it could affect the ECMS environment. By tracing which components, data, configurations, and integrations are influenced, you uncover potential risks to performance, compatibility, security, and downstream processes. This clarity lets you plan concrete mitigations, such as validating in a staging environment, defining rollback criteria, and shaping a phased deployment approach. In short, impact analysis provides the actionable insight needed to anticipate and reduce deployment risk before anything goes live. Routine data backup is a recovery measure, not a proactive risk assessment step; stakeholder training helps users operate correctly but isn’t the primary method for identifying deployment risks; predictive maintenance focuses on ongoing system health rather than the risks introduced by a specific change.